There’s nothing that says the holidays are upon us like long return lines at a major retail outlet such as Walmart. I recently found my son’s bike with a flat tire. Since there are no bike shops in our town, I, reluctantly, headed over to Walmart to buy a couple of items to fix it. … Continue reading The Best Omnichannel Experience You’ve Never Heard Of!
Ready for digital retailing? The assessment provides an output of three simple readiness classifications: High Readiness, Moderate Readiness, and Low Readiness. It covers areas such as your current website offerings, pricing strategy, belief systems, team structures and processes for change management. Continue reading Digital Retailing: 10% Technology, 90% Process