NADA is always a whirlwind for everyone involved — meetings, networking, workshops, parties, and more. So what should we make of it all? When someone asks, how was NADA, what will we all say? Now that I am back home and no longer experiencing the Las Vegas haze, I have had time to reflect. #NADA2020 … Continue reading NADA Recap: It Smells Like Progress
In a world where it feels like every industry pundit has provided their 2020 predictions, we wanted to hear directly from those who hold the purse strings — dealer executives responsible for running dealership operations day in and day out. So, we interviewed some of our top dealer partners to see what they had to … Continue reading Top Automotive Retail Predictions for 2020
We aren’t your typical Silicon Valley startup. No foosball tables, free lunches, or company trips to tropical destinations. We are a small but mighty team trying to drive massive change in the auto industry. That’s why we are so proud to have been named one of the 2020 Best Workplaces in the Bay Area. Great … Continue reading Roadster Proud: Best Workplaces in the Bay Area 2020
There’s nothing that says the holidays are upon us like long return lines at a major retail outlet such as Walmart. I recently found my son’s bike with a flat tire. Since there are no bike shops in our town, I, reluctantly, headed over to Walmart to buy a couple of items to fix it. … Continue reading The Best Omnichannel Experience You’ve Never Heard Of!
Ready for digital retailing? The assessment provides an output of three simple readiness classifications: High Readiness, Moderate Readiness, and Low Readiness. It covers areas such as your current website offerings, pricing strategy, belief systems, team structures and processes for change management. Continue reading Digital Retailing: 10% Technology, 90% Process
When you think of amazing omnichannel experiences, do Walmart, Target, Best Buy and Apple make the top of your list? They did for the 1,000 people we surveyed who regularly shop both online and in-store. The goal of the survey was to understand which industries provide omnichannel shoppers across the country the best and worst … Continue reading Omnichannel Retail And Its Impact On Loyalty
At Roadster we are driven to modernize the car buying & selling process for everyone involved. So much so in fact that DRIVEN is the acronym that represents our culture and defines the values we live each and every day—Roadster employees are dedicated, real, inclusive, visionary, empowering & well.. never boring! We hire for these … Continue reading DRIVEN to help our local communities
The 2019 NADA Workforce Study is underway as we speak, but while we wait for it to be published, you can review what is happening inside your own dealership. My colleague, Mohamed Desouky, wrote a post recently on the True Cost of Your Revolving Door that can help you calculate this for your store. If … Continue reading 8 Tips To Help Reduce Employee Turnover
Digital Retailing can make your sales personnel three to four times more efficient. This is hard to believe, but it is true. The magic is based on the principle that parallel is better than sequential. Simply put, it is better to work effectively with a large number of customers in parallel, rather than sequentially focusing … Continue reading Work Smart, Sell More. A Story Of Omnichannel Efficiency.
Digital retailing is a platform for your employees to use in improving and streamlining your sales process; it is not going to rain sales on its own. Continue reading Digital Retailing Is Not A Marketing Expense!