Our newly redesigned Customers tab is replacing the Leads tab in Roadster Dealer Admin. This is the first of many enhancements designed to provide sales agents with a complete view of a customer’s car-buying journey. All of the customer’s online and in-store activity will be organized in one aggregated view under the “Activity” section: leads, … Continue reading Roadster Product Update: Hello, Customers Tab!
In today’s upside-down world, companies are navigating how to engage, connect, and recognize their remote employees during some of the most tumultuous times we have ever endured. Whether it’s through company-wide fitness challenges, contests for the best zoom backgrounds, gift box deliveries, or recognizing weekly MVP players, organizations are focusing their efforts to both prioritize … Continue reading Staying DRIVEN in a virtual world
Your Express Storefront is packed with ways to help you sell remotely during this unprecedented time. To make it easy, here are 5 key features we recommend doubling down on as you navigate the road ahead. Making an informed decision is a critical aspect of the online car buying experience, especially now when every penny … Continue reading 5 Express Store Features to Help You During COVID-19
It has been 20 days since the world as we knew it was pulled out from underneath us. So many devastating things are happening to people I know and care deeply about, both on a personal and professional level. Local businesses have been shut down and people are being laid off or furloughed, many of … Continue reading COVID-19 Impact: Catastrophizing or Optimizing?
NADA is always a whirlwind for everyone involved — meetings, networking, workshops, parties, and more. So what should we make of it all? When someone asks, how was NADA, what will we all say? Now that I am back home and no longer experiencing the Las Vegas haze, I have had time to reflect. #NADA2020 … Continue reading NADA Recap: It Smells Like Progress
In a world where it feels like every industry pundit has provided their 2020 predictions, we wanted to hear directly from those who hold the purse strings — dealer executives responsible for running dealership operations day in and day out. So, we interviewed some of our top dealer partners to see what they had to … Continue reading Top Automotive Retail Predictions for 2020
We aren’t your typical Silicon Valley startup. No foosball tables, free lunches, or company trips to tropical destinations. We are a small but mighty team trying to drive massive change in the auto industry. That’s why we are so proud to have been named one of the 2020 Best Workplaces in the Bay Area. Great … Continue reading Roadster Proud: Best Workplaces in the Bay Area 2020
There’s nothing that says the holidays are upon us like long return lines at a major retail outlet such as Walmart. I recently found my son’s bike with a flat tire. Since there are no bike shops in our town, I, reluctantly, headed over to Walmart to buy a couple of items to fix it. … Continue reading The Best Omnichannel Experience You’ve Never Heard Of!
Ready for digital retailing? The assessment provides an output of three simple readiness classifications: High Readiness, Moderate Readiness, and Low Readiness. It covers areas such as your current website offerings, pricing strategy, belief systems, team structures and processes for change management. Continue reading Digital Retailing: 10% Technology, 90% Process
The way cars have been bought and sold across the globe has not changed in decades. Sure, the internet arrived in the late 90s and provided consumers with improved levels of information and transparency, but the actual process of purchasing a car has not really changed significantly. That is, until very recently. Two new industry … Continue reading The Automotive Retail Revolution Is Well Under Way. Can Traditional Dealers Blaze A New Path?